KS DB Merge Tools logo KS DB Merge Tools
database diff & merge
AccdbMerge logo for MS Access
aka AccdbMerge
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KS DB Merge Tools All-In-One license

Frequently Asked Questions

About application

I can not observe/merge some particular database change.

MS Access is a complex product providing a big variety to define database objects. We try to support the most typical database diff and merge use cases and also we try to keep our tools as simple as possible. It may happen that some MS Access features are not supported by our application. Please check the Known Issues ⇗ help page to see the list of known issues and limitations.

Some action/button/hyperlink is disabled. Is it a bug?

Application button (or some other action/hyperlink) can be disabled if some conditions are not met. Many buttons have tooltips describing button action that appear when you hover the mouse over it. If the button is disabled then such a tooltip can contain additional text explaining the reason why it is disabled.

I can not merge table or field definition.

Table definition merge is only available in Pro (or Trial). Please check application settings, File Open tab. You may have "Load field properties" not enabled. Please enable it and reopen your databases in AccdbMerge.

I have two versions of Access on my machine and I see that AccdbMerge is using the wrong one.

When you install Office, each Office application registers a COM component of itself and these components can be used by other apps. For example, in Access VBA you can write Set objExcel = New Excel.Application to create an instance of Excel. Such a component can be only one, it has no versions. The last installation overwrites any component registration made before. For example if you installed 365 first and then 2007 then 2007 became the version available from outside. If you need 365 to be used by AccdbMerge then you need to do a full repair of 365 to restore its component registration.

I use a Pro version. I have installed the latest version and now getting an error "Your free upgrades time frame has finished"

That error message also explains that your order was made more than a year ago and shows a "released before" date. You may use any app version released before that date. Older versions can be downloaded from the What's New page. If you would like to continue receiving updates for another year, you can obtain a license key prolongation at the 50% of the regular price. Please contact sales@ksdbmerge.tools to get a prolongation discount. To avoid such issues you can check for updates in the application. New version notification in the application will be flagged with a corresponding notice if your license key can not be used for this update.

Other questions (licensing, orders, etc.)

Can I use a single-user license for business?

Yes, you can. A company or organization can obtain a single-user license for employee and use it for business, but such a license must include an employee name and can not be transferred to a different person. If you need a transferable license, please consider a multi-user license.

How can I request a quote?

Please contact sales@ksdbmerge.tools to request a quote.